Handcrafted Ginkgo Metal Wall Art

At Brovion Art, we take pride in delivering premium-quality products that add elegance to your home. If you are not completely satisfied with your purchase, our Return & Refund Policy ensures a smooth and transparent process.

1. Returns

• Products can be returned within 7 days from the date of delivery.

• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

• Customized or made-to-order items are non-returnable unless there is a manufacturing defect.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days to your original payment method.

• Shipping charges, if any, are non-refundable.

3. Exchanges

• If you receive a damaged or defective item, you may request an exchange.

• Exchanges are subject to product availability.

4. Damaged or Defective Items

• Please inspect your order upon delivery.

• If an item is damaged during shipping, report it within 48 hours with photos of the product and packaging.

• We will arrange for a replacement or refund at no additional cost.

5. How to Initiate a Return or Refund

• Contact our Customer Support at [support@brovionart.com] or [phone number].

• Provide your order number, reason for return, and photos (if applicable).

• Follow the instructions provided by our team to return the item.

6. Important Notes

• Returns without prior approval will not be accepted.

• Brovion Art reserves the right to refuse any returns that do not comply with the policy.

We are committed to ensuring your satisfaction and making your shopping experience delightful.

At Brovion Art, your satisfaction is our priority. If you’re not happy with your purchase, here’s how we can help:

1. Easy Returns

• Return eligible items within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Custom or made-to-order items cannot be returned unless defective.

2. Hassle-Free Refunds

• Once your return is inspected, refunds will be processed within 7–10 business days.

• Refunds will be made to your original payment method.

• Shipping charges are non-refundable.

3. Exchanges

• Damaged or defective items can be exchanged.

• Exchanges depend on product availability.

4. Reporting Damaged Items

• Inspect your order upon delivery.

• Report any damages within 48 hours with photos.

• We will provide a replacement or full refund at no extra cost.

5. How to Return

• Contact support@brovionart.com or [phone number].

• Provide your order number, reason, and photos (if applicable).

• Follow instructions from our team to complete the return.

We strive to make your shopping experience premium and worry-free.